To increase work efficiency, save time, optimize resources, and minimize errors when handling and managing large order volumes, businesses will need to use sales management software that is suitable for their operations. Let's explore the top sales management software for businesses together with UpBase!
What should be considered when choosing sales management software?
To choose suitable sales management software, businesses need to clearly define their needs. What products/services does the business sell? What is the scale of the business? What are the sales and customer care processes of the business?... And certainly, the budget for sales management software is also a factor to consider. Below are some criteria for selecting sales management software that businesses can refer to:
- Business Type: Different business types require different requirements and features from sales management software. For retail businesses, the software needs to be highly flexible to manage inventory, product information, automate sales calculations, and efficiently handle customer information or promotional programs.
- Business Size: Sales management software not only needs to fit the business type but also needs to be adjustable to accommodate the size of the business.
- Features: The software features should accurately reflect the specific needs of the business to enhance work efficiency and improve customer experience. Some essential features that sales management software should have include accurate inventory management to ensure product availability and prevent shortages; automation of the sales process from order creation to payment to optimize time and enhance service quality; customer information management to build a quality database and establish strong customer relationships; reporting and data analysis features to gain a deeper understanding of business activities and formulate adjustment strategies.
- Ease of Setup and Use: A user-friendly interface and a simple setup process help users save time and focus more on business rather than spending time learning how to use the software.
- Upgradeability: Focusing too much on meeting immediate needs may overlook factors that will become important and necessary in the future. This can lead to the need for application migration when upgrading the system.
- Continuous Support Team: During usage, issues may arise, so before purchasing any sales management software solution, businesses should also clarify the support services provided by the vendor. This will help businesses assess whether the provider is reputable and cares about the customer experience.
Top 5 Best Sales Management Software Today
Based on criteria such as features, popularity, user satisfaction, the best sales management software currently includes:
1.UpBase SMEs Multichannel E-commerce Sales Management Software
UpBase SMEs is specialized sales management software designed for multi-platform operations across various e-commerce platforms. UpBase SMEs makes it easy for businesses to manage sales activities on multiple e-commerce platforms through a SINGLE INTERFACE. The UpBase SMEs software assists sellers in centralized management of multiple stores and platforms on one interface, featuring:
- Managing multi-platform stores on a single system
Quickly create multiple platform products from warehouse items when setting up a new store.
Update, edit information for a product once for multiple stores.
Change campaign covers with just one click. - Managing and processing multi-platform orders
Quickly track, control, and process orders from multiple platforms.
Easily monitor and analyze delayed or backlogged orders.
Batch order processing and individual order processing. - Inventory management, stock control
Accurately synchronize actual warehouse information across multiple stores.
Reconcile system inventory accurately with actual inventory in the warehouse.
Identify the reasons for discrepancies in goods in the warehouse.
Assist sellers in planning inventory replenishment. - Revenue reporting, financial reconciliation, and profit analysis
From revenue reports, statistics, and analysis, provide sellers with reconciliation reports and settlement for multi-platform orders.
Profit analysis for business decision-making.
Analyze sub-accounts for easy operation and control.
Advantages:
Accurate multi-platform e-commerce data synchronization.
- Many features and automation tools help save time, optimize processes.
- Business reporting, financial reconciliation.
- 1-1 support for seamless software conversion and usage.
Disadvantages:
- Integrated management is only available for 3 channels: Shopee, Lazada, and TikTok Shop.
- Not suitable for the needs of businesses requiring more comprehensive multi-channel management software.
CONTACT INFORMATION:
Email: support@upbase.vn
Hotline: (+84) 944 427 799
Address: 17T5 Hoang Dao Thuy, Nhan Chinh, Thanh Xuan, Hanoi, Vietnam
Software link: https://upbase.vn/phan-mem-quan-ly-ban-hang-shopee-lazada-tiktokshop/
Fanpage: https://www.facebook.com/upbase.vn
2. Sapo POS Multi-Channel Sales Management Software
Sapo is a comprehensive and flexible multi-channel management and sales platform. Sapo has developed various sales management software solutions catering to various business types and multiple sales channels, including Sapo POS, specializing in e-commerce sales management. The features of Sapo POS include:
- Sapo POS supports listing your products on various e-commerce platforms: Shopee, Lazada, Tiki, Sendo, Tiktok Shop.
- Managing and synchronizing all product information, orders, and customers across multiple stores will be centrally handled on Sapo POS, creating a seamless user experience.
- Sapo POS sales management software features keyword research tools and a function to check whether product listings meet standard SEO criteria, based on the e-commerce platform's SEO metrics.
Advantages:
- Support selling on multiple diverse e-commerce platforms simultaneously.
- Can connect with various POS system devices such as cash registers, receipt printers, card readers, etc.
Disadvantages:
- Many Sapo users have provided feedback that the software has a somewhat difficult-to-use interface, especially for first-time users.
- Complex data entry procedures.
CONTACT INFORMATION:
Email: support@sapo.vn
Hotline: 1800 6750
Address: 6th Floor, Ladeco Building, 266 Doi Can Street, Ba Dinh District, Hanoi City
Software link: https://www.sapo.vn/phan-mem-quan-ly-ban-hang.html
Fanpage: https://www.facebook.com/sapo.vn
3. Sales Management Software Nhanh.POS
Nhanh.vn offers a range of diverse services, including Multi-channel Sales Management Software. Introduced as a multifunctional software solution, Nhanh.POS is not only a simple sales management tool but also provides all the necessary features for business operations such as inventory management, invoicing, employee management, customer management, point accumulation, and timely reporting. Here are some prominent features of Nhanh.POS:
- Synchronize products and orders from various channels, including Facebook, Website, Shopee, Tiki, Lazada, Sendo.
- Flexible promotions.
- Integrated easy-to-use, comprehensive accounting features.
- Strict employee management.
- Effective customer service management.
- Reporting system supports decision-making.
- Manage agents/distribution chains.
- Maximum support for remote management via mobile phone.
- Specialized features for industries such as phones, electronics, etc.
Advantages:
- Managing multi-channel sales simultaneously.
- Affordable pricing, suitable for the budget of start-ups or small and medium-sized companies.
- In addition to sales management features, it also includes website design and marketing support.
Disadvantages:
- The interface of Nhanh.vn looks quite outdated, with few updates or improvements.
- It displays rather slowly, with a high latency, affecting work performance.
CONTACT INFORMATION:
Email: contact@nhanh.vn
Hotline: 1900 2812
Address: 102 Thai Thinh, Trung Liet Ward, Dong Da District, Hanoi City, Vietnam
Software link: https://nhanh.vn/phan-mem-quan-ly-ban-hang-online
Fanpage: https://www.facebook.com/nhanh.vn
4. KiotViet Multi-Channel Sales Management Software
KiotViet has secured a special position in the retail software industry by being a pioneer. After raising capital in 2018, KiotViet rapidly expanded its market share and became a leading provider of sales management software.
True to its name, KiotViet is designed to cater to the management of store chains and small kiosks with flexible costs. This platform enables users to create invoices, manage returns, place orders, and handle inventory. Managing product catalogs also becomes simple and convenient with KiotViet. Notably, the software allows sales transactions even when offline, and it operates on various platforms, providing convenience for users on different devices. Features of KiotViet include:
- Manage inventory and products with unlimited capacity.
- Plan and implement flexible promotional programs.
- Synchronize sales data across multiple e-commerce platforms.
- Provide the ability to create a dedicated website for selling and support sales management on Facebook.
- Integrate shipping with multiple carriers such as AhaMove, Giaohangnhanh, ViettelPost, J&T Express, to efficiently manage transportation.
Advantages:
- User-friendly interface, Vietnamese language support.
- Suitable for various industries.
- Free trial for 10 days.
Disadvantages:
- Usage fees are quite high compared to similar software.
- Does not provide separate reports for two forms of sales: online and in-person.
CONTACT INFORMATION:
Sales consultation: 1800 6162
Software link: http://www.kiotviet.vn/
Fanpage: https://www.facebook.com/PhanmembanhangKiotViet
5. POS365 Sales Management Solution
POS365 is one of the leading sales management software in Vietnam utilizing cloud computing technology. Developed by 365 Software Joint Stock Company, it has gained the trust of over 100,000 customers nationwide, both large and small. Features of POS365 include:
- Transaction management: The software provides detailed statistical reports on the quantity, real-time execution time, and total transaction value over time.
- Inventory management: It offers statistics on the quantity of goods imported and exported daily, inventory levels, etc.
- Customer management: The system compiles a list of loyal customers, accumulated points, purchase history, etc., aiding the store in providing tailored recommendations.
Advantages:
- Business owners can easily manage all transactions across multiple channels anytime, anywhere.
- Supports cashless payments, electronic invoicing,...
- All data is stored using cloud computing technology to ensure security and accessibility even when there is no internet connection.Disadvantages:
- Chưa tích hợp các tính năng bán hàng trực tuyến.
- Dịch vụ hỗ trợ sau bán hàng còn cần cải thiện.
CONTACT INFORMATION:
Email: hotro@pos365.vn
Support hotline: 1900 4515
Software link: https://www.pos365.vn/phan-mem-quan-ly-ban-hang
Fanpage: https://www.facebook.com/pos365vn/
Comparison table
